Privacy and Cookies Policy

Effective Date: 10th March 2025

At Crafty Word, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy and Cookies Policy outlines how we collect, use, and protect your personal information when you visit our website, www.craftyword.co.uk, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

We may collect the following types of information from you:

Personal Information: This includes your name, email address, phone number, and other information you provide when you contact us, sign up for our newsletter, or engage in our services.
Usage Data: We collect information on how you access and use our website, including your IP address, browser type, and pages visited.
Cookies and Tracking Technologies: As described below, we use cookies to enhance your experience and track usage data.

2. How We Use Your Information

We use the collected data for various purposes, including:

To provide and improve our services.
To personalize content and advertising to your interests.
To respond to your inquiries and fulfill any other requests you may have.
To send you marketing communications, such as newsletters, that you have opted into.
To analyze website traffic and enhance user experience.

3. Cookies and Tracking Technologies

Cookies are small text files stored on your device that help us improve your user experience and analyze website performance. We use cookies for the following purposes:

Essential Cookies: These cookies are necessary for the functioning of the website and cannot be switched off. They include session cookies for authentication and other technical functions.
Analytics Cookies: These cookies allow us to track website usage and measure performance, helping us improve the user experience.
Targeting/Advertising Cookies: These cookies are used to deliver more relevant ads to you based on your browsing behavior.

You can control the use of cookies by adjusting the settings in your browser. Please note that disabling cookies may affect the functionality of the website.

4. Third-Party Services

We may use third-party services, such as Google Analytics and advertising partners, to help us analyze website traffic, display ads, and monitor usage. These third-party services may collect and use data according to their own privacy policies. We are not responsible for the privacy practices of these third parties.

5. How We Protect Your Data

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure, so we cannot guarantee the absolute security of your information.

6. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data in the following cases:

With service providers who assist us in operating our website and providing our services (e.g., payment processors, email service providers).
As required by law or in response to valid legal requests (e.g., to comply with a legal process or protect our rights).

7. Your Rights

You have the following rights regarding your personal data:

Access: You can request to see the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request that we delete your personal data, subject to certain legal obligations.
Opt-Out: You can opt-out of receiving marketing communications by clicking the unsubscribe link in our emails.

To exercise any of these rights, please contact us at ContactUs@craftyword.co.uk.

8. Changes to This Privacy Policy

We may update this Privacy and Cookies Policy from time to time. When we do, we will post the updated policy on this page and update the “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy and Cookies Policy, please contact us at:

Crafty Word

Email: ContactUs@craftyword.co.uk

Website: https://craftyword.co.uk/

By using our website, you acknowledge that you have read and understood this Privacy and Cookies Policy.