Terms and Conditions
Introduction
Welcome to Crafty Word! By accessing or using our website, services, or products, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, you should not use our website or services.
1. General Terms
Crafty Word provides content creation and copywriting services, including but not limited to SEO writing, blog posts, email campaigns, and social media copywriting. By engaging our services, you agree to comply with the terms set forth in this agreement.
2. Services
Crafty Word offers various services including:
- SEO Content Writing
- Website Copywriting
- Social Media Copywriting
- Email Marketing & Automation
- Content Strategy Consultation
These services may be customized depending on the project needs and client requests.
3. Service Agreement
Once a service request is made, Crafty Word will send a proposal and contract outlining the specifics of the service, pricing, timelines, and scope of work. A signed agreement is required to begin work on any project.
4. Payments and Billing
All payments for services are due as per the terms outlined in the agreement. Crafty Word accepts various forms of payment, including credit cards, PayPal, or bank transfer.
Late payments may incur a fee or suspension of services until payment is made.
5. Refund Policy
Crafty Word offers a satisfaction guarantee for its services. If you are dissatisfied with the work, we will make reasonable revisions to meet your expectations. However, no refunds will be given once the final product has been delivered unless stated otherwise in a specific agreement.
6. Intellectual Property
All content produced by Crafty Word for a client is owned by the client upon full payment. However, Crafty Word retains the right to showcase the work in portfolios, marketing materials, and for educational purposes, unless otherwise agreed.
7. Privacy
Crafty Word values your privacy. We collect personal data only for the purpose of completing your project. By using our services, you agree to the collection and use of personal information as described in our Privacy Policy.
8. Termination
Either party may terminate the service agreement at any time by providing written notice. Upon termination, the client is responsible for any outstanding fees for work completed up to the termination date.
9. Limitation of Liability
Crafty Word is not responsible for any indirect, incidental, or consequential damages arising out of the use of our services or website.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Suite 227, Tudorleaf Business Centre 2-8 Fountayne Road London N15 4QL, without regard to its conflict of law principles.
11. Modifications
Crafty Word reserves the right to change or update these Terms and Conditions at any time. Any changes will be posted on this page, and you agree to be bound by the updated terms.